At Joseph Eye Hospital (JEH), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or engage with our online services.

1. Information We Collect

We collect various types of information, including:

  • Personal Information: When you interact with our website (e.g., requesting appointments, making inquiries), we may collect personal details such as your name, email address, phone number, mailing address, date of birth, and health information relevant to your care.
  • Cookies: We use cookies and similar technologies to enhance your browsing experience and analyze website usage. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Patient Care: To process appointment requests, manage healthcare services, and provide medical advice and care.
  • Communication: To send you important information related to your healthcare, including appointment reminders, prescription updates, and treatment information.
  • Website Improvements: To monitor and analyze website usage, improve user experience, and address technical issues.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Trusted third-party service providers who assist in delivering our services (e.g., IT support, data hosting) under strict confidentiality agreements.
  • Legal Requirements: If required by law, or to protect the rights, property, or safety of Joseph Eye Hospital, its patients, or the public, we may disclose information in response to legal proceedings, court orders, or government inquiries.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encryption protocols, and access control measures. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. Any updates will be posted on this page, and we encourage you to review it regularly.

By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please discontinue use of the website.