Unveiling Our Journey
Values
Welcome to the Joseph Eye Hospital Quality Improvement Hub, where we proudly hold the distinction of being the first eye hospital in the rest of Chennai to receive the prestigious NABH Eye Care Accreditation. Quality is one of our core values, hence it is a way of life at Joseph Eye Hospital. Every step in patient care is carefully planned so that it ensures safety and puts patient in no harm, and ensures atmost comfort.
The Values That Drive Everything We Do
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Patient-Centric Care:
At JEH, patients are at the heart of everything we do. Our quality improvement initiatives are driven by the goal of improving patient outcomes and experience. Patient feedbacks are reviewed seriously and actions are taken. All communications are transparent and we encourage you take informed decisions.
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Continuous Improvement
In our patient care, each year we set higher benchmarks to achieve We believe in constantly evaluating our processes to identify areas for improvement. Through ongoing assessment and feedback, we ensure that our services meet the highest standards of quality. Over 60 Key Performance Indicators are monitored.
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Quality Culture
Quality is a Team work. Everyone in JEH believes so. From entry to exit, every staff is trained and empowered to deliver a safe, consistent and quality care, for every patient.
Focus Areas
Stringent Protocols: We implement rigorous protocols to minimize risks and ensure patient safety, such as surgical “Time out”.
Transparent Communication:
We keep patients informed about safety measures and protocols, promoting transparency and trust.
Streamlined Processes: We optimize workflows to reduce the likelihood of errors and enhance efficiency.
Training and Education: Our staff undergo regular training to stay updated on best practices, reducing the risk of errors.
Seamless Experience: We strive to make every interaction with JEH smooth and hassle-free, from appointment scheduling to discharge.
Feedback Mechanisms: We welcome feedback from patients to continuously improve our services and enhance their experience.
Infection Control : Our practices have resulted in achieving “Zero Infection” in the past four years.
Leadership in Quality
At Joseph Eye Hospital, we are committed to providing the highest quality of care to our patients. Our NABH Eye Care
Accreditation underscores our dedication to excellence in eye care, setting new standards for the industry.
Join Us on Our Journey Toward Excellence!
Opportunities
Learn from the Quality leaders
JEH believes in knowledge-sharing for the betterment of larger community. Young hospital administrators are invited to explore our in-depth quality systems, making JEH the ideal destination for those pursuing careers in quality and safety. Join us in elevating standards and impacting lives globally.
JEH Consultancy: Elevating Healthcare Together
Our commitment to knowledge sharing extends beyond our walls. With the belief that collective learning improves eye care globally, we offer NABH consultancy services. To date, we've assisted over 10 hospitals in achieving NABH certification, solidifying our dedication to elevating healthcare standards beyond our institution. Join us in making a difference in eye care and beyond.
Our Accreditation
